Do we pasteurize or filter our honey?

All of our honey is extracted from hive honeycombs and then strained to remove impurities such as beeswax and dead bees. This method of extraction used by Raw Honey preserves the most bioflavonoids, vitamins, and minerals, as well as natural sugars of fructose and glucose.

We do not heat-treat or micro-filter the honey, and none of our beekeepers or apiculturists feed their bees sugar solutions or supplements.

My honey has crystallized, what do i do?

When exposed to cold temperatures, raw honey will naturally crystallize. This occurs when the glucose in honey separates from the water. Even if honey has crystallised, it is still safe to eat; however, to return it to its original form, place the jar in a warm water bath and allow it to liquefy.

What's the difference between Raw Honey and the regular honey found at the supermarkets?

Raw honey is honey that has been extracted directly from the hive without the addition of any additives or processing. It is extracted from hive honeycombs and then strained to remove impurities such as beeswax and dead bees.

Commercial honey production, on the other hand, entails several additional steps such as pasteurisation and ultrafiltration. High temperatures are used to make honey smoother, but this degenerates many of the beneficial enzymes found in honey. Another process that further refines honey to make it more transparent and smooth is ultrafiltration, which strips the honey of pollen and other beneficial nutrients, making it extremely difficult to trace the source of the honey.

To meet the increasing demand for honey, commercial producers have been discovered to combine honey and sugar syrup. A large amount of this fake honey is imported into the UK from various countries, and it is frequently labeled as "a blend of non-EU honey" or "a blend of EU and non-EU honey," making it impossible for the consumer to determine the source.

Is it safe to use credit card?

At rawhoney.ae, we understand how important security is to you. When you order online with us, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.

In order for encryption to take place, your browser must have the SSL protocol.

What is your return policy?

We hope you are delighted with your order. However if for any reason you're not entirely satisfied with your goods, you may return any item in its original condition for a full refund within 14 days of delivery. For more information please see Returns & Refunds.

How do I use a discount code?

Any promotional codes authorised by us will be able to be used at the payment section of the checkout.

Does anyone else see the information that I provide to rawhoney.me?

We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information.